Shipping Policy

Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time
Estimated delivery time is 6–10 business days from the date of shipment, depending on your location and local postal service conditions.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.

Delays
While we do our best to deliver within the estimated timeframe, please note that shipping times are estimates and not guarantees. Delays can occur due to customs processing, courier issues, or high seasonal demand.

Incorrect Addresses
Please ensure that all shipping information is correct before completing your order. We are not responsible for orders delayed or undelivered due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@shopmanura.com so we can investigate and resolve the issue.